What should I do if I don’t receive my order?

Tracking Information:

• In addition to receiving tracking details from the Dynamic Media Store, UPS will also send tracking and shipping update emails directly to the shipping contact listed on the order.
• Important: The person you enter as the shipping contact will be the one receiving these UPS notifications, so please ensure that you enter the correct contact information for the person responsible for receiving the shipment.

If direct tracking via UPS does not work, contact THsupport@dm-us.com for assistance.